Industry
Hospitality software development
Booking and ordering that works on a full house.
Reservation, ordering and loyalty systems designed for staff who are busy, hardware that is old, and a network behind a wall.
The problem
What makes hospitality builds hard
Legacy systems that cannot be switched off
The system holding the business together is usually the one nobody wants to touch. Replacement has to happen alongside it, not instead of it.
Data that lives in four places
Reconciling records across systems that disagree is most of the work, and it is almost never in the original estimate.
Procurement and audit timelines
The technical work is rarely the long pole. We plan around sign-off cycles rather than being surprised by them.
The answer
How we approach it
Strangle, do not rewrite
New capability goes in front of the old system and takes over route by route, so there is never a single cutover weekend.
Compliance designed in
Audit logging, retention and access control are architecture decisions made at the start, not features bolted on before an assessment.
Evidence at every step
Each increment ships with the measurements your stakeholders need to approve the next one.
Questions
Common questions in this sector
Yes, and it is often the better arrangement. We can lead delivery, embed alongside your engineers, or take a specific workstream. What we will not do is run a parallel process that your team finds out about at handover.
Yes, including public-sector frameworks and security questionnaires. We plan around sign-off cycles rather than being surprised by them.
Yes. We build to WCAG 2.2 AA as a default constraint. Retrofitting accessibility after launch costs several times more than designing within it.
You do, from the first commit. Work lands in your repository and your cloud accounts. There is no proprietary framework that only we can maintain, and no exit fee.
Most of our revenue comes from clients past their first release. Support, patching and the next roadmap are a normal continuation, with response times agreed in writing rather than assumed.
Next step
Building something for hospitality?
A 30-minute call with an engineer who will scope the work — not a salesperson reading from a deck.